Director of Operations
As Director of Operations for Pocket Prep Inc., Michelle Murphy is involved in virtually every aspect of the business. Primarily, she’s responsible for the planning and implementation of new processes as well as personnel management. Since its launch, Michelle has worked to enhance the company’s customer service by implementing a comprehensive support system that enables the team to respond to customer requests in record time.
Michelle earned a Bachelor of Science in Criminal Justice from the University of Central Florida (UCF) along with a certification in criminal profiling. She was a student-athlete on the UCF Women's Varsity Crew team from 2008-2012.